Your Family’s Remote Tech Team — Pay Only When You Need Us

From laptops to smart homes, get expert remote support during extended hours — evenings and weekends included. Powered by Sparks.

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How Sparks Work?

Your Family’s Remote Tech Team — Pay Only When You Need Us

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Buy Sparks

Purchase a bundle of Sparks (1 Spark = 5 minutes). They’re flexible tokens you spend on tech help whenever you need it.
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Use as Needed

Spend Sparks in small 10-minute blocks — no wasted time, no monthly commitments. Perfect for quick fixes or longer sessions.
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Protect & Support

Use Sparks for live tech support, device troubleshooting, or managed antivirus — all backed by real technicians.
Buy Sparks Now!

How do we Work?

Simply reach out with your issue for the best tech support, grant our technicians a secure remote connection, and watch as we efficiently diagnose and resolve your problem, getting you back to stress-free technology.

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Reach Out And

Describe Your Tech Issue

Whether you’re facing a frustrating glitch on your iPhone, your Windows laptop is running slow, or you need help setting up your new smart speaker, simply get in touch with us. You can contact us via email, phone, or through our website. Briefly describe the tech problem you’re experiencing, and we’ll be ready to assist.

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Grant a Secure Remote Connection And

Experience Expert Assistance

Once we understand your needs, our expert technicians will guide you through establishing a secure remote connection to your device. This approach enables us to see what you see and directly address the issue. Rest assured, your privacy and security are our top priorities throughout this process.

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Relax and Get Back to

Stress-Free Tech

Our skilled team will work diligently to diagnose and resolve your tech problem efficiently and effectively. We’ll keep you informed along the way and ensure your device is running smoothly before we conclude the session. Our goal is to get you back to confidently using your technology without the stress

Our Services

All Services

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Laptop & Computers

Need help with your Windows desktop or laptop? Our experienced technicians remotely diagnose and resolve issues ranging from software glitches to system errors. Whether you’re struggling with installation problems, performance slowdowns, or connectivity concerns, we provide expert assistance for all Windows-powered devices.

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Smartphone & Tablets

We offer comprehensive remote support for Android smartphones and tablets. From optimizing performance and fixing system issues to troubleshooting apps and settings, we ensure your Android device functions smoothly—so you can focus on staying connected and productive.

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Smart Homes (Alexa, Google, WiFi)

Smart home devices should simplify life, not complicate it. We provide step-by-step guidance to configure your Amazon Alexa devices, troubleshoot connectivity problems, integrate with apps, and personalize settings for seamless voice control across your smart devices.

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Wi-Fi & Bluetooth Connectivity

Are you experiencing frustration due to weak Wi-Fi signals or Bluetooth pairing issues? We quickly diagnose and resolve common connectivity challenges, ensuring your devices connect reliably. Whether it's a router setup, intermittent internet disruptions, or Bluetooth device compatibility, we’ll get your network running smoothly.

More Than Antivirus — Managed by Real Technicians

We install, configure, and monitor your antivirus so threats are handled before they become problems. If we detect something, our team steps in and helps — no guesswork.

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    Proactive monitoring & alert response

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    Configuration, updates, and remediation help

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    Covers Windows & macOS laptops/desktops

Get Secured Now

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Managed Security, Not Just Software

Spend Sparks in small 10-minute blocks — no wasted time, no monthly commitments. Perfect for quick fixes or longer sessions.

What Makes Us Different

Global Coverage: Regardless of where you are in the world, our support team is ready to help.
Clear Communication: We skip the confusing technical jargon and provide clear, genuine assistance.
Privacy First: We only access your device with your explicit permission.
Support for All Ages: Whether you’re 18 or 80, we provide patient, respectful help tailored to you.
Real-Life Solutions: Our team is specially trained to quickly and remotely resolve everyday tech problems, keeping your life hassle-free.
Let’s Make Tech Simple Together. Whether you’re setting up a new device, resolving an annoying issue, or just need assistance with tech support, RC Systems Support is just a quick call away.

We Support Your Whole Digital Life

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Smarphone & Tablets

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Computer & Laptops

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Game Consoles

📺

Smart TVs & Streaming

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Smart Home & Wi-Fi

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Email & Cloud Services

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Security & Protection

Service Hours

We operate on U.S. Central Time (America/Chicago). You’re seeing the local equivalent for your timezone.

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Monday – Friday

Saturday – Sunday

🔒 Secure remote sessions 👩‍💻 U.S.-based technicians

Recommended Vault Bundles

Simple bundles that combine Sparks with managed protection. Pick a plan,and you’ll still pay only when you need extra help.60

Starter Pack

12

Sparks

12 Sparks—enough for 1 full hour of expert tech support for your family.

For

$49.99

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    1 hour of remote tech support

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    Use remaining Sparks anytime you need help

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    Unlimited Family member can be added

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    Multiple device support

Service Includes

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    Windows Device Support

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    Android Phone & Tablet Assistance

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    Mac Computers (macOS) Support

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    Smart Home Device & TV Setup

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    Wi-Fi & Bluetooth Connectivity

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    Software Installation & Updates

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    Email & Account Setup

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    Cloud Storage & Backup Assistance

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    Gaming Console Support

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    Phishing/Social Engineering Email Detection

Choose Starter Pack

Smart Pack

30

Sparks

30 Sparks—enough for 2.5 full hours of expert tech support for your family.

For

$119.99

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    2.5 hours of remote tech support

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    Use remaining Sparks anytime you need help

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    Unlimited Family member can be added

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    Multiple device support

Service Includes

  • verified

    Windows Device Support

  • verified

    Android Phone & Tablet Assistance

  • verified

    Mac Computers (macOS) Support

  • verified

    Smart Home Device & TV Setup

  • verified

    Wi-Fi & Bluetooth Connectivity

  • verified

    Software Installation & Updates

  • verified

    Email & Account Setup

  • verified

    Cloud Storage & Backup Assistance

  • verified

    Gaming Console Support

  • verified

    Phishing/Social Engineering Email Detection

Choose Smart Pack

Premium Pack

60

Sparks

60 Sparks—enough for 5 full hours of expert tech support for your family.

For

$219.99

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    5 hours of remote tech support

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    Use remaining Sparks anytime you need help

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    Unlimited Family member can be added

  • check_circle

    Multiple device support

Service Includes

  • verified

    Windows Device Support

  • verified

    Android Phone & Tablet Assistance

  • verified

    Mac Computers (macOS) Support

  • verified

    Smart Home Device & TV Setup

  • verified

    Wi-Fi & Bluetooth Connectivity

  • verified

    Software Installation & Updates

  • verified

    Email & Account Setup

  • verified

    Cloud Storage & Backup Assistance

  • verified

    Gaming Console Support

  • verified

    Phishing/Social Engineering Email Detection

Choose Premium Pack

Ready when you are

Start a support request in minutes - schedule a session and get started.

Coming Soon

We’re building more ways to protect your family’s digital life.

🆔 Identity Protection 📊 Credit Monitoring 👶 SSN Protection for Kids

Offering comprehensive remote tech services and support to keep your devices running smoothly and securely.

RC Systems and Support, LLC

Quick Links

Our Services

  • iPhone & iPad (iOS)
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    Mac  (macOS)
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    Windows Device
  • android
    Android Phone & Tablet
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    Voice Assistant
  • wifi
    Connectivity Assistance
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    Apps and Software Installation
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    Optimization and Cleanup
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    Account, and Synchronizing

Help & Support

Award Winning Support for ALL!
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