We’ve designed our remote support pricing to be flexible, transparent, and tailored to your support needs. Whether you need occasional help or ongoing assistance, we’ve got you covered.
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Sparks are our service tokens. You purchase Sparks and spend them on technology supportservices—simple as that!
Running low on Sparks? No problem. You’ll get a notification when your balance is low. You canchoose to automatically refill your Sparks so you’re never without support. Auto-refill isoptional—you’re always in control.
Simple bundles that combine Sparks with managed protection. Pick a plan,and you’ll still pay only when you need extra help.60
12 Sparks—enough for 1 full hour of expert tech support for your family.
For
$49.99
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1 hour of remote tech support
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Use remaining Sparks anytime you need help
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Unlimited Family member can be added
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Multiple device support
verified
Windows Device Support
verified
Android Phone & Tablet Assistance
verified
Mac Computers (macOS) Support
verified
Smart Home Device & TV Setup
verified
Wi-Fi & Bluetooth Connectivity
verified
Software Installation & Updates
verified
Email & Account Setup
verified
Cloud Storage & Backup Assistance
verified
Gaming Console Support
verified
Phishing/Social Engineering Email Detection
30 Sparks—enough for 2.5 full hours of expert tech support for your family.
For
$119.99
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2.5 hours of remote tech support
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Use remaining Sparks anytime you need help
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Unlimited Family member can be added
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Multiple device support
verified
Windows Device Support
verified
Android Phone & Tablet Assistance
verified
Mac Computers (macOS) Support
verified
Smart Home Device & TV Setup
verified
Wi-Fi & Bluetooth Connectivity
verified
Software Installation & Updates
verified
Email & Account Setup
verified
Cloud Storage & Backup Assistance
verified
Gaming Console Support
verified
Phishing/Social Engineering Email Detection
60 Sparks—enough for 5 full hours of expert tech support for your family.
For
$219.99
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5 hours of remote tech support
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Use remaining Sparks anytime you need help
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Unlimited Family member can be added
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Multiple device support
verified
Windows Device Support
verified
Android Phone & Tablet Assistance
verified
Mac Computers (macOS) Support
verified
Smart Home Device & TV Setup
verified
Wi-Fi & Bluetooth Connectivity
verified
Software Installation & Updates
verified
Email & Account Setup
verified
Cloud Storage & Backup Assistance
verified
Gaming Console Support
verified
Phishing/Social Engineering Email Detection
We install, configure, and monitor your antivirus so threats are handled before they become problems. If we detect something, our team steps in and helps — no guesswork.
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Proactive monitoring & alert response
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Configuration, updates, and remediation help
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Covers Windows & macOS laptops/desktops
Spend Sparks in small 10-minute blocks — no wasted time, no monthly commitments. Perfect for quick fixes or longer sessions.
Offering comprehensive remote tech services and support to keep your devices running smoothly and securely.
RC Systems and Support, LLC