Real People.  Real Simple Technology Support.

A company built on building trust with patient, reliable support because getting help with your family’s technology should always feel simple.

RC Systems was created to make technology easier for families, with patient, certified experts you can trust whenever you need help. We believe getting support should feel calm, clear, and reassuring—never rushed or frustrating.

Why RC Systems was Created to Support Your Family's Tech Needs
In today's digital world, technology should simplify your life, not complicate it. That's why RC Systems and Support was founded: to provide accessible, expert remote tech assistance that removes the headaches and keeps you focused on what matters most.
We aim to support your family's tech for:
• Helping teenagers with devices Supporting aging parents.
• Constant system changes.
• Frustration with contracts, subscriptions, and high costs.
• Desire for patient, honest, on-demand help.

Real Experts You Can Trust

RC Systems is intentional about pairing the right experts with the right issues, so customers get clear answers and effective solutions without unnecessary frustration. We invest heavily in experience, certification, and ongoing training to ensure every interaction is patient, knowledgeable, and easy to understand.
Windows or Droid Devices
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Set Up, Glitches, Software Installation and Updates, Wi-Fi and Bluetooth Connectivity, Email and Account Set Up, Cloud Storage and Backup Assistance, Phishing / Social Engineering Email Detection, and more.
Experienced Professionals
  • Minimum of 3+ years of real-world, hands-on tech support experience.
  • Have already resolved thousands of common household technology issues.
  • Quickly recognize issues and focus on solutions, avoiding unnecessary steps or guesswork.
  • Explain solutions clearly and in plain language.
  • Comfortable handling device setup, updates, security concerns, and everyday tech frustrations.
MAC Devices
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Set Up, Glitches, Software Installation and Updates, Wi-Fi and Bluetooth Connectivity, Email and Account Set Up, iCloud Storage, Backup Assistance or Multiple Device Connection, Phishing / Social Engineering Email Detection, and more.
A+ Certified Technicians
  • Combine hands-on experience with industry-recognized CompTIA A+ Certification.
  • Certified in hardware, software, operating systems, networking, and security basics.
  • Trained to diagnose and fix issues safely and correctly, not through guesswork.
  • Use proven problem-solving methods to resolve issues efficiently.
  • Provide peace of mind knowing your support comes from tested, verified professionals.
Ongoing Training
  • Continuous training to stay current with changing technology.
  • Regular technology updates on Windows, macOS, mobile devices, and apps.
  • Experience with evolving smart home platforms like Alexa and Google Home.
  • Ongoing education around emerging security threats and best practices.
  • Ensuring customers receive up-to-date solutions, not outdated advice.
Gaming Consoles
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HELP!!! I need to know what this would include. I know nothing about gaming :-) Also, are there specific systems included?

What Makes RC Systems Different?

RC Systems stands apart by offering affordable, pay-as-you-go technology support with no contracts or commitments-giving families flexible, expert help that truly covers the range of their home technology.
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No Subscriptions ... Ever.

We understand your family’s technology needs and frustrations may come and go.  That is why we require no subscriptions. Purchase as little as 12 Sparks and get started.

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Pay Only when You Need Help.

Sparks can be purchased as you need them or set to auto-renewal to make sure getting tech support never slows you down.

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Sparks can be used for Multiple Services.

The beauty of Sparks is it only takes 2 Sparks to get started with a support case and your bulk purchase can also cover our anti-virus protection or credit and identity monitoring solutions.
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Support for Almost any Device in Your Home

From old-fashioned desktop CPUs to the highest tech portal devices to the solutions that make your home run more efficiently, our A+ Certified Technicians will be your guides to getting all your technology synced and running at top performance.
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The Same Trusted Service at Home or Traveling

Whether you are a home-body or jet-setting traveler, no matter where you are, our trusted technology solution agents are available to you.  Just check our service times to see when we are available in your local time zone.

The RC Systems Story

A Women work in office
RC Systems was built from decades of experience in IT development and technical support—and the realization that even deep expertise doesn’t eliminate everyday technology frustration at home. While supporting his own teenagers and aging parents, founder Thomas Register saw firsthand how confusing updates, devices, and security concerns can become, even for families with access to professional knowledge. “Our no-subscription, no-contract model grew out of my own experience trying to manage tech for our family – teenagers, aging parents, and constant system changes that make everything more complicated. I saw how frustrating it was to find honest, reliable help without being locked into an expensive contract.

That experience shaped RC Systems into a trusted, A+ certified support team focused on affordable, practical solutions for real household technology needs. Through the flexible Sparks model, families can access help or protection in the way that fits them best—whether adult children are supporting aging parents, parents are protecting their children, or households simply need reliable help without long-term commitments.
~ Thomas Register

We are here to Support You and Your Entire Family!

Want your technology to feel simpler, calmer, and more manageable? Whether you need help today or sometime down the road, RC Systems is ready to support you with patience, expertise, and care.
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