RC Systems Privacy Policy

1. Introduction

RC Systems & Support, LLC (“we,” “us,” or “RC Systems”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

This policy also describes your privacy rights and choices under applicable laws.

2. Information We Collect

We may collect information that you voluntarily provide when you create an account, purchase services, request support, or communicate with us. This information may include:

• Contact information: Name, email address, phone number
• Account and billing data: Username, password, payment information
• Support and service details: Issue descriptions, device types
• Usage data: Pages visited, device characteristics, logs

Collecting this information allows us to deliver services, communicate with you, and improve our offerings. We do not collect personal information without your consent.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, maintaining, and improving our services
• Responding to support requests and managing your account
• Sending administrative and promotional communications
• Enhancing customer experience and service quality

Where required by law, we will request your consent before using your data for specific purposes.

4. How We Share Information

We may share personal information with:

• Service providers that help deliver our services (such as payment processors and support platform providers)
• Legal or regulatory authorities when required by law
• Affiliated entities under the RC Systems ownership structure

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your location and applicable laws, you may have the right to:

• Access and correct your personal information
• Request deletion of certain data
• Opt out of promotional communications
• Exercise additional rights under laws such as GDPR or CCPA

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Personalize your experience
• Analyze usage of our services
• Support marketing and performance efforts

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

8. Children’s Privacy

RC Systems does not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected such information, please contact us immediately so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When updates are made, we will revise the “Last Updated” date and post the updated policy on this page.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our practices, please contact: