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Simple Pricing. Flexible Plans.

We have skilled technicians available to you 7 days per week to fix your technology headaches.

Our pricing for technology support is designed to be flexible, transparent, and tailored to your digital assistance needs. Whether you need occasional help or ongoing assistance, we have you covered wherever you may be.

How Remote Tech Support and Protection Plans Work

With RC Systems, everything centers on Sparks—flexible units that let you get the exact support you need, when you need it. Sparks can be shared across family members, used for different types of services, and budgeted at your own pace. Even if you select a managed protection plan you are in charge of your Sparks usage.

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Get Started Today.
Starting with as Little as 12 Sparks.

12 Sparks = $49.99

(equivalent to 1 hour of expert support)

Sparks are your currency with RC Systems. You can purchase Sparks and spend them on technology support systems, credit monitoring and identity security, or anti-virus protection.

GET STARTED WITH SPARKS TODAY!

Transparent Pricing for All Your at
Home Tech Support Needs

Virtual Tech Support

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12 Sparks
‍per hour

Use in as little as 2 Spark increments on your technology support needs. Simply pick up the phone, email us, or schedule a time that is best for you through your portal.

GET TECH HELP NOW

Credit & Identity Protection

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12 Sparks
‍per user per month

Protect every member of your family all in one easy to understand dashboard. Secure the future of your teenagers, yourself, or aging parents all in one place.

PROTECTION STARTS NOW

Anti-Virus Security

Gold shield icon with a black checkmark inside a circle representing security or protection.

12 Sparks
‍per year per device

‍Go to work, school, or to sleep at night knowing your devices are protected from the latest malware, virus attacks, or computer hacks all with a simple purchase of 12 Sparks.

SECURITY BEGINS NOW

Bundle and Save with Sparks

Simple Sparks package bundles make managed protection plans easy to integrate. Pick a bundle and you still choose how to best utilize your Sparks.

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Starter Pack

The 12 Spark starter pack gives you one hour of expert tech support for your entire family to be used in as little as 2 Spark increments.

$49.99

Smart Pack

Save and be prepared for supporting your whole family and multiple devices, or one of our protection plan services with a larger bank of Sparks.

$119.99

Power Pack

Be prepared for technology challenges for all your devices with big savings and up to 5 hours of export tech support or allocation with our Credit & Identity Protection or Anti-Virus Protection.

$219.99

Use Your Sparks Any Way You Like

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Up to 5 hours of technology assistance on any device.

Golden spark icon with radiating lines from a central circle.

One month of credit monitoring protection per member of your family.

One year of anti-virus and malware security per device.

Have Peace of Mind with Sparks Purchases

Two children lying on a carpeted floor watching a tablet, with a couple sitting on a couch in the background.

Are you wondering how you can use your Sparks purchases for easier management within your family? Here is just a sample of all the ways our professional technology assistants will ease your life.

Sparks may be used by any member of your family - with no limit to the family size or number of devices.

Sparks roll over month-to-month so you never need to worry about recurring subscription charges or time not used.

Sparks can be used to upgrade to Credit and Identity Monitoring Protection as well as Anti-Virus Security on your devices.

How to Use Your Sparks at Home

Windows or Droid Devices

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Set Up, Glitches, Software Installation and Updates, Wi-Fi and Bluetooth Connectivity, Email and Account Set Up, Cloud Storage and Backup Assistance, Phishing / Social Engineering Email Detection, and more.

Windows or Droid Devices

Set-Up
Glitches
Software Installation and Updates
Wi-Fi and Bluetooth Connectivity
Email and Account Set-Up

Cloud Storage
Back-ups or Multiple Device Connections
Phishing / Social Engineering Email Detection
... and more.

MAC Devices

Illustration of an Apple iMac desktop computer with a dark screen and silver stand.

Set Up, Glitches, Software Installation and Updates, Wi-Fi and Bluetooth Connectivity, Email and Account Set Up, iCloud Storage, Backup Assistance or Multiple Device Connection, Phishing / Social Engineering Email Detection, and more.

MAC Devices

Glitches
Software Installation and Updates
Wi-Fi and Bluetooth Connectivity
Email and Account Set-Up
Set-Up

Cloud Storage
Backup Assistance
Phishing / Social Engineering
Email Detection
... and more.

Gaming Consoles

Console Setup & Connectivity
Game Purchases & Downloads
Gamepad / Controller Problems
Performance Monitoring & Lag
Software Updates & Crashes

Account and Multi-Player Issues
Backup Assistance
... and more.

Gaming Consoles

Black and white silhouette of a classic handheld game console with a screen and control buttons.

Black and white pixel art style illustration of a person wearing headphones playing video games with a controller in hand.

HELP!!! I need to know what this would include. I know nothing about gaming :-) Also, are there specific systems included?

Smart Homes

Device Set-Up, Pairing, and Organization
Smart Hub and Eco-System Set-Up and Troubleshooting
Automations, Routines, and Voice Control
Smart Security Device Configuration
Connectivity and Reliability Fixes

Smart Lighting, Plugs, and Switches
Video-Guided Assistance
... and more.

Anti-Virus Protection

Real-Time Protection Against Viruses and Malware
Ransomware and File Protection
Email and Phishing Threat Blocking
Network and Wi-Fi Security Checks
Webcam and Privacy Protection

Password and Personal Data Protection
Performance and Security Maintenance
... and more.

Identity and Credit Monitoring

Monitor the Entire Family on One Dashboard
New Account Notification
Credit Inquiries
Changes to Personal Information
Late Payments

Signs of Possible Identity Theft
... and more.

Keep Your Family Running with Sparks on Auto Refill

Always Stay Supported and Protected

Are you running low on Sparks? No worry!

You will get a notification when your Sparks balance is low. You can choose to replenish your balance or put your Sparks on auto-refill when you reach a pre-specified level so you are never without support.

Auto-refill is optional, and you are always in control.

We've Got Your Back.
Friendly Easy-to-Use Tech Support at Your Fingertips!

Create an account and get excellent tech support within a few minutes.

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